“The Impacts of the High-Quality Workplace Relationships on Job Performance: A Perspective on Staff Nurses in Vietnam“
Authors: Khoa T. Tran, Phuong V. Nguyen, Thao T.U. Dang, and Tran N.B. Ton
From the National Library of Medicine
Employees’ working relationships were long determined to be crucial to their overall wellbeing and performance ratings at work. However, a few studies were found to examine the effects of positive workplace relationships on employees’ working manners. This study aimed to investigate the effects of healthy workplace relationships on employees’ working behaviors, which in turn affect their performance. In doing so, an integrated model was developed to examine the primary performance drivers of nurses in Vietnamese hospitals and focus on the effects of high-quality workplace relationships on the working attitudes of the staff.
This study analyzed a questionnaire survey of 303 hospital nurses using a structural equation modeling approach. The findings demonstrated the positive effects of high-quality workplace relationships on working manners including higher commitment, lower level of reported job stress, and increased perception of social impact.
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This paper aimed to examine the drivers of job performance among nurses in Vietnamese hospitals, paying attention to the significance of the quality of workplace interpersonal interactions. Since a positive workplace relationship is of crucial importance for the proper functioning and goal achievement of an organization, this study established an integrated model that aimed to explain the expected association of a high-quality workplace relationship, its subcategories, and working attitudes of Vietnamese hospital nurses.
The findings showed that only the leader–member exchange relationship was a direct and significant predictor of high-quality workplace relationships and nurse performance, but not coworker relationships. Additionally, it also revealed that a healthy workplace relationship created a significant contribution to enhancing nurse commitment, relieving job stress/exhaustion, and increasing the perception of nurses about the social impact of the nursing profession. Unfortunately, the study did not demonstrate the significant relationship between commitment and job performance, and further research would need to be conducted to investigate the connections between the two concepts in the Vietnamese context. The divergence between the majority of previous studies on the commitment–performance relationship and that in the Vietnamese hospital context was also explained.
For the full study, go to: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6316783/
Cite: Tran KT, Nguyen PV, Dang TTU, Ton TNB. The Impacts of the High-Quality Workplace Relationships on Job Performance: A Perspective on Staff Nurses in Vietnam. Behav Sci (Basel). 2018 Nov 23;8(12):109. doi: 10.3390/bs8120109. PMID: 30477199; PMCID: PMC6316783.
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